This past weekend, my 7 yr old son and I visited our own little disaster site in the hopes of doing a little cleanup work – his bedroom! My challenge was to make it fun enough for him to participate in the effort with as little whining and crying as possible. It occurred to me that this was very similar to the challenge I, and others, have when trying to get folks to participate on a business continuity and/or disaster recovery test.
Let’s face it folks – we can really be a pain in the backside to these people who have better and “funner things to do” – as my son put it this weekend.
I know with the budget crunches going on and the all out efforts to cut costs it is hard to get too creative with this stuff, but I still think it is worth the effort and expense to reward your test/exercise participants with snacks, meals, refreshments and the like, if not also with some kind of other tchochke item. In the past, I have seen testers give out tee shirts, coffee mugs, and other stuff as reward for participating on tests. One creative planner, used to have snacks tied to a theme; like ice cream cones over the summer; or hot dogs for a test scheduled during the World Series; etc.
I know this sounds corny and I see many of you rolling your eyes (yeah, this blog technology is scary – I am watching you), but these little gestures go a long way with winning good favor with those we rely on to get tests scheduled and completed. They also can soften the impact of failures you will undoubtedly experience along the way.
Well, by singing songs, counting stuff we put away, making a game out of throwing stuff in the trash and a promise of a Dairy Queen Blizzard after the job was done – the disaster area that was my son’s bedroom finally got clean. Now all we need to do is administer CPR to his mother who fainted when she saw what we had accomplished!