Tag Archive for twitter

Business Continuity Planning in 140 Characters or Less

As I have mentioned in some recent blogs, I am now immersed in the world of Twitter.  The challenge of tweeting is trying to get a message across in 140 characters or less.  This is especially difficult when much of your audience does not know your jargon and you need to spell out many of the words to make a coherent point.

At first, I tried to find famous quotes from others about planning or disasters or emergencies and response.  I found a few, many of which I had posted earlier in this article on “planning”.  But, after a while, I had to challenge myself to come up with some business continuity, emergency response, crisis management, and disaster recovery related tweets of my own.

In this blog, I am simply going to share those tweets that I have come up with so far – and, if I must say so myself, I think a few of them are pretty good for 140 characters or less, but I will let you be the judge of that.  I tweet a lot about current events and other topics; this blog only includes general quotes about the field in which we practice.  I hope you find one or two you like.

And, if you do like them – re-tweet them.  And, please feel free to follow me on Twitter, @jpflach

Joe Flach Tweets from Past Weeks:

Planning ahead is important; practicing ahead is vital. A script w/out rehearsals doesn’t prepare you for opening night.

Knowing how to respond before the disaster strikes saves precious time in figuring out how to respond after it strikes.

Disasters happen. Recoveries have to be orchestrated.

I believe in the power of prayer – except when it comes to business continuity, then I believe in the power of planning.

How you respond to a crisis may adversely impact your company more than the crisis itself. Add Communications & PR teams to your plans.

The disaster that impacts your company may also impact employee’s homes – make sure continuity plans include alternate workforce options.

There r heroes who rush into burning buildings to save ppl and heroes who improve fire prevention and evacuation plans. The latter is easier

If you are not worried about the impacts of a disaster on your company, then who in your company is?

The fear of failing a business continuity test results in masking many a program’s weakness and promoting a false sense of security

It takes 1 to plan, many to be prepared. Train, educate and exercise your programs.

There is no one right way to prepare for a disaster – but, not preparing for one is clearly the wrong way!

There is a thin line between being unprepared for a disaster and being negligent. Don’t put it to the test: be prepared.

When the fire alarm sounds, people do not reach for the “Fire Alarm Response Manual”. Same should be true when you “Declare” a disaster.

If disasters strike when least expected, then make sure you always expect one.

Risk mitigation programs do allow for calculated risks. That is why most cars have only 1 spare tire instead of 4.

Business Continuity Planning is not about preventing any loss following disaster; it is about limiting losses to a defined, acceptable level

The only “failed” emergency response test is one in which you do not discover ways to improve your program

The best way to handle a disaster is to stop it from happening. Create Disaster Prevention and Risk Mitigation Plans.

“The good Lord willing and the creek don’t rise” is a fun colloquial saying and does not a good business continuity plan make.

Continuity Plans are like backup parachutes – hardly ever needed but you don’t want to operate without one.

Many people experiencing a crisis simply freeze because they have not been conditioned how to respond. Break the ice and conduct training.

Incidents become disasters for those who are not prepared.

The only thing worse than having no emergency response plan is thinking you have one when you don’t. Be honest: don’t promote false security


There are more, but I think that is enough for now.  Did you find one you like?

The World of Twitter

As mentioned in the previous article, thanks to the persuasion of my daughter, I have re-entered the world of Twitter.  I actually signed up for a Twitter account two years ago but never really embraced the application.  I maybe sent out one or two tweets, got one or two followers, but grew tired of it after a day or two and moved on.

But, for the last few months, as I have been actively trying to promote this blog page, the Safe Harbor Consulting website and our facebook page, my daughter has been telling me that I have got to start tweeting to increase SHC’s visibility.  Torrie has been successfully using this tool to promote the company she works for and has been trying to convince me of its value.  So, finally, I gave in.

I have been actively tweeting now for just over one week.  My followers have grown a whopping 700% from 2 to 14 (if there was a sarcastic font, I would have used it there).  But, once I got over the shame of having no one jump at the chance to follow me, I finally realized the value to be gained from those I follow.

To me, this is a valuable tool for tracking and monitoring threats and unfolding events.  I have already added these accounts to my following list:  FEMA; NTSB; NFPA; NYC OEM; UNISDR; NHC; UN SPIDER: NOAA; USGS; American Red Cross; and others.  Now I realize you may not recognize all those acronyms, but they provide varying information on risks and threats around the world.

I also realize that I am in danger of reaching “information overload”, but, so far, I am finding that these sights do not over-tweet and, once I start managing and organizing my use of this tool, I am sure I will whittle it down to the most relevant accounts for me.

I also do realize the limitations and potential pitfalls in this tool and would not recommend it as the sole source for this type of information, but I am finding it a good source for informing me of breaking news events that I can get more information on elsewhere.

I am just wondering – does or should this tool have further use in a business continuity / emergency response / crisis management program?  Do any of you have this tool formally included in your program to either monitor or send out information regarding risks, threats or responses in your environments?

You can tweet me with your answers @jpflach ;-)

And, thanks Torrie – got any more advice for your old man?